List of Useful Help-Lines & Websites

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National Coronavirus Helpline: 1800 020 080

Call this line if you are seeking information on coronavirus. Available 24/7

Reach Out:

Online mental health organisation for young people and their parents

Western Sydney Family Referral Service (FRS): 1300 403 373

FRS supports families with vulnerable children and young people, linking them to appropriate community services.

Link2Home homelessness line: 1800 152 152

Homelessness information and referral telephone service. Available 24/7

Lifeline: 13 11 14

Counselling over the phone. Available 24/7

Child Protection Helpline: 13 21 11

Ring to report suspected child abuse.

Domestic Violence Line: 1800 737 732

Counselling for anyone who has experienced, or is at risk of, family and

domestic violence and sexual assault. Available 24/7

Beyond Blue: 1300 22 4636.

Short term counselling and referrals available by phone and web-chat.

Kids Helpline: 1800 55 1800

A free, confidential, telephone and online counselling service specifically for young people aged between 5 and 25. Available 24/7

Embrace Multicultural Mental Health

A national platform for multicultural communities to access resources, services and information in a culturally accessible format.

QLife: 1800 184 527 (3pm-12am)

A counselling and referral service for LGBTIQ people. Peer supported telephone and web based services to diverse people of all ages.

Head to Health:

A website that can help you find free and low-cost, trusted online and phone mental health resources.

Headspace: 1800 650 890

Free online and telephone support service for young people aged between 12 and 25 and their families.

SANE Australia: 1800 18 7263

Information about mental illness, treatments, where to go for support and help carers.

Carers Australia: 1800 242 636

Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.

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