ONE-OFF PAYMENT AVAILABLE TO BUSHFIRE AFFECTED INDIVIDUALS & FAMILIES

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Have you needed to throw out, clean, or replace bedding, soft furnishings, carpets etc due to the smell of smoke from the bushfires? Were you injured due to the fires? Have you lost a loved one due to the fires? The Australian Government Disaster Recovery Payment can help.

The Disaster Recovery Payment is a one-off payment. Eligibility is decided over the phone and based on your proximity to the fire front. You do not need to provide receipts for any cleaning, or replacement costs for loss of belongings due to smoke.

You will get $1,000 for each eligible adult and $400 for a dependent child under the age of 16. The Australian Government has also announced an additional $400 ($800 in total) for each eligible child to help families with education expenses. You will automatically get this payment if you are the principal carer of a child affected by bushfires after 30 June 2019, and you are eligible for the Australian Government Disaster Recovery Payment. This additional payment is made automatically, and will appear in customer’s bank account the following business day.

To claim, call 180 22 66 between 8am and 8pm Monday to Friday or between 8am and 5pm Saturday and Sunday. Public Holiday times vary. Most payments will be in your bank account within 24 to 48 hours of making a claim.

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